Privacy Policy

This Privacy Policy applies to the website and services of Noirs & Rose,

At Noirs & Rose, we highly value your privacy and are committed to protecting your personal information. Any personal data you provide to us is treated with strict confidentiality and handled in accordance with applicable data protection laws.

By using our website and placing an order, you agree to the terms outlined in this Privacy Policy.

1. Company Information

Company Name: Noirs & Rose
Email: info@noirs-rose.com

Noirs & Rose is an online fashion retailer working with trusted international suppliers and logistics partners to deliver stylish and high-quality products directly to our customers.

2. Personal Data We Collect

When you place an order, create an account, or interact with our website, we may collect the following personal information:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • IP address

  • Device and browser information

  • Browsing behavior and website activity

We only collect information that is necessary to provide our services, process orders, and improve your shopping experience.

3. Purpose of Data Processing

Your personal data may be used for the following purposes:

  • Processing and fulfilling orders

  • Arranging shipping and delivery

  • Providing customer service and support

  • Sending order confirmations and updates

  • Responding to inquiries

  • Improving website performance and user experience

  • Preventing fraud and ensuring transaction security

  • Sending marketing communications (only if you opt in)

We process personal data based on lawful grounds such as contract performance, legal obligations, legitimate business interests, or your consent.

4. Sharing Data with Third Parties

To operate efficiently as an online store, Noirs & Rose may share necessary personal data with trusted third parties, including:

  • Payment service providers

  • Shipping and logistics companies

  • Dropshipping and fulfillment partners

  • Website hosting providers

  • Marketing and analytics services

These third parties receive only the information required to perform their services and are contractually obligated to protect your data.

We do not sell your personal information to third parties.

We may disclose data if required by law or regulatory authorities.

5. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes for which it was collected

  • Comply with legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

Transaction records may be retained for the legally required retention period.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Analyze visitor behavior

  • Personalize user experience

  • Support marketing and advertising efforts

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.

7. Your Rights

Under applicable data protection laws (including GDPR where applicable), you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete information

  • Request deletion of your data

  • Object to data processing

  • Request restriction of processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, please contact us at:

info@noirsandrose.com

We aim to respond within 30 days of receiving your request.

8. Data Security

Noirs & Rose implements appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access

  • Loss or theft

  • Misuse

  • Alteration or disclosure

All payments are processed through secure, encrypted payment gateways to ensure transaction safety.

9. International Data Transfers

As we collaborate with international suppliers and service providers, your data may be transferred outside your country of residence. In such cases, we ensure appropriate safeguards are implemented to protect your information.

10. Updates to This Privacy Policy

Noirs & Rose reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page with an updated revision date.

We encourage you to review this page periodically.

11. Contact Information

If you have questions, concerns, or complaints regarding this Privacy Policy, please contact:

Noirs & Rose
Email: info@noirs-rose.com